Privacy Policy

Anydrop Inc. ("Anydrop," "we," "us," or "our") takes the protection of your personal information seriously and is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, whether through our website, mobile application, or other platforms (collectively, the "Service").

By using the Service, you agree to the terms outlined in this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue the use of our Service immediately.

1. Information We Collect

We collect various types of information to provide and improve our Service to you. The types of data we collect include:

1.1 Personal Information

Personal information is data that can be used to identify or contact you. We may collect the following:

• Contact Details: Name, email address, phone number, and physical address.
• Payment Information: Payment card details (such as credit or debit card numbers), billing address, and payment history.
• Account Information: Username, password, and security questions.
• Identification Documents: Driver's license, passport, or other legal documents for verification purposes (for drivers and users).
• Demographic Information: Date of birth, gender, language preferences, and other demographic information.

1.2 Automatically Collected Information

When you interact with our Service, we may collect certain information automatically, including:

• Device Information: IP address, browser type, device type (e.g., mobile, tablet, desktop), operating system, and version.
• Usage Data: Information about how you interact with the Service, such as the pages you visit, the time and duration of your visit, and any search queries.
• Cookies and Tracking Data: Small files stored on your device that help us collect data on user activity and preferences. This includes session cookies, analytics cookies, and tracking pixels.

1.3 Location Data

If you enable location services, we may collect precise location information (via GPS, IP address, or cell tower proximity) to offer location-based services such as real-time package tracking.

2. How We Use Your Information

We use the data we collect to provide, maintain, and improve our Service, including:

2.1 Service Delivery

• Account Creation and Management: To create and maintain your account, verify your identity, and process transactions.
• Shipping Services: To enable you to post or accept deliveries, including real-time tracking, pickup, and drop-off information.
• Payments: To process payments securely through third-party payment processors.
• Customer Support: To respond to your inquiries, resolve issues, and provide technical support.

2.2 Improvement and Analytics

• Service Improvement: To monitor the usage of the Service, improve user experience, and develop new features.
• Data Analytics: To analyze trends and measure the performance of the Service, we may use aggregated and anonymized data to better understand user behavior and improve our offerings.

2.3 Marketing and Communications

• Marketing Campaigns: If you have opted-in, we may use your email or other contact information to send you promotional offers, newsletters, or updates about new services and features.
• Transactional Emails: We may send you transactional emails related to your account activity, such as order confirmations, payment receipts, or changes to the Service.

2.4 Legal Compliance

• Regulatory Requirements: To comply with applicable laws, regulations, legal processes, or governmental requests, such as providing data in response to court orders or subpoenas.
• Fraud Prevention: To detect and prevent fraud, abuse, or illegal activities.

3. Cookies and Similar Technologies

We use cookies and similar tracking technologies to improve your experience on our platform and to deliver personalized content and ads. You have the option to opt-out of non-essential cookies by adjusting your browser settings, but this may limit some functionalities of the Service.

3.1 Types of Cookies We Use

• Session Cookies: These cookies are temporary and expire once you close your browser. They are essential for the functioning of the website.
• Persistent Cookies: These cookies remain on your device until they expire or are deleted. They help us remember your preferences and settings for future visits.
• Analytics Cookies: Used to analyze user behavior and gather performance data to improve the Service.
• Advertising Cookies: These cookies are used to show you targeted advertisements based on your browsing habits.

4. Data Sharing and Disclosure

Your privacy is important to us, and we will not sell, rent, or otherwise disclose your personal information to third parties without your consent, except in the following circumstances:

4.1 Third-Party Service Providers

We may share your data with trusted third-party service providers who assist us in operating our business, such as:

• Payment Processors: To handle payments securely.
• Identity Verification Providers: To verify the identity of drivers and users.
• Cloud Hosting Providers: To securely store your data and maintain the Service.
• Marketing Partners: To assist with delivering advertisements, promotions, or analytics.

These third parties are only permitted to use your information to perform specific tasks on our behalf and are contractually obligated to protect your data.

4.2 Legal Compliance

We may disclose your information to law enforcement agencies, regulatory authorities, or other third parties in response to legal requests such as subpoenas, court orders, or when required by law.

4.3 Business Transactions

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity as part of the business transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

5. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. These rights include:

5.1 Right to Access

You can request access to the personal information we hold about you and obtain a copy of it.

5.2 Right to Rectification

You have the right to request corrections of any inaccuracies or incomplete information in your personal data.

5.3 Right to Deletion

You can request that we delete your personal data, subject to certain conditions (e.g., when required to fulfill a contract, or if retention is required by law).

5.4 Right to Restriction of Processing

You can request that we restrict the processing of your data if you believe it is inaccurate, unlawful, or if you want to object to certain processing activities.

5.5 Right to Data Portability

You have the right to request the transfer of your personal data to another data controller in a commonly used format.

5.6 Right to Object

You may object to the processing of your data for direct marketing purposes, including profiling related to marketing activities.

To exercise these rights, please contact us at support@anydrop.com. We will respond to your request in compliance with applicable laws.

6. Data Security

We are committed to ensuring the security of your personal data and take a multi-layered approach to protecting it. Our security measures include:

• Encryption: We use industry-standard encryption to protect sensitive data, such as payment information.
• Access Control: Access to personal information is restricted to authorized personnel who are bound by confidentiality obligations.
• Regular Audits: We conduct regular security audits and vulnerability assessments to identify and mitigate potential risks.

While we take reasonable precautions to protect your data, please note that no security measures are entirely foolproof. We cannot guarantee the absolute security of your information.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal, accounting, or reporting obligations. If you close your account or request deletion, we will delete or anonymize your information unless retention is required by law.

8. Third-Party Websites and Services

Our Service may contain links to external websites or services operated by third parties. This Privacy Policy does not apply to those third-party websites. We recommend reviewing the privacy policies of any external websites you visit.

9. International Data Transfers

Your information may be transferred to, stored, or processed outside of your country of residence, including countries that may not have the same data protection laws as your jurisdiction. In such cases, we ensure that adequate protection measures are in place, such as the use of Standard Contractual Clauses, to safeguard your information.

10. Children's Privacy

Anydrop does not knowingly collect personal data from children under the age of 18. If we become aware that we have inadvertently collected data from a child without parental consent, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make significant changes, we will notify you by email or by placing a prominent notice on our website. The "Last Updated" date at the top of this page indicates when this Privacy Policy was last revised.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: